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Fulfillment/Warehouse Coordinator

Firefighter One (FF1) is a first responder apparatus, gear, equipment, and uniform distributor based in New Jersey. For over 14 years, we've been serving fire departments. Today, we are looking for someone energetic to join our growing management team as a Fulfillment/Warehouse Coordinator.

Our Fulfillment/Warehouse Coordinator is integral to our business as this role ensures customer orders are placed, received, and as the customer expected. In addition. this role oversees all FF1's inventory assets. With two locations--Belmar and Sparta--and over 100 brands, FF1's Fulfillment/Warehouse Coordinator is instrumental to our operations.


  • Fulfillment
    • Follows up with vendors on purchase order deliveries
    • Updates customers on delivery time adjustments
    • Receives and processes new shipments for various departments
    • Picks, packs, and ships customer orders
    • Allocates parts for FF1's Service Division repairs
    • Schedules daily deliveries of customer orders and FF1's Service Division deliveries and pick-ups
    • Occasionally delivers product
    • Updates outside sale team on order status and delivery times
  • Warehouse
    • Performs inventory cycle counts
    • Maintains an organized and clean warehouse
    • Monitors showroom stock levels
    • Operates a forklift with certification (provided by FF1)
  • Demonstration Equipment 
    • Prepares demonstration equipment for the sales team at the instruction of the Sales Manager
    • Maintains demonstration equipment inventory locations
  • Processing Order Returns
    • Facilitates return requests with customers
    • Coordinates the exchange or return with customer and vendor


  • Valid driver's license
  • Ability to lift 50+ lbs.
  • Ability to navigate cloud-based computer programs
  • Ability to solve problems independently
  • Exceptional customer service
  • Experience in a warehouse environment is a plus
  • Knowledge of the first responder industry is preferred but not required

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